Terms of Service
These Terms of Service govern your access to and use of AddressBox. By creating an account or integrating our API, you agree to be bound by these terms. Please read them carefully.
Effective Date: December 18, 2025
1. Account Registration
To access our API, you must create an account and maintain accurate billing information.
Security: You are responsible for maintaining the confidentiality of your API keys and account credentials.
Eligibility: You must be at least 18 years old and capable of entering into a legally binding agreement to use this service.
2. License and Usage
We grant you a limited, non-exclusive, non-transferable license to use the AddressBox API to provide address autocomplete functionality within your applications.
No Scraping: You may not use the API to bulk-harvest address data or create a standalone database of New Zealand addresses.
Caching Policy: Temporary caching of results is permitted to improve performance, but permanent storage of our data is prohibited without written consent.
3. Fees and Payment
Billing Cycle: Subscription fees are billed in advance on a monthly or annual basis via Stripe.
Usage Limits: If your usage exceeds the limits of your selected plan, we reserve the right to charge overages or suspend the API key until the next cycle.
Refunds: Payments are non-refundable except as required by New Zealand Consumer Law.
4. Service Availability & Support
While we strive for 99.9% uptime, the service is provided on an 'as is' and 'as available' basis.
We reserve the right to modify or discontinue features of the API with reasonable notice to active subscribers.
Technical support is provided via email and is prioritized based on your subscription tier.
5. Limitation of Liability & Data Attribution
To the maximum extent permitted by New Zealand law, AddressBox shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the service.
Data Source: AddressBox uses address data sourced from Land Information New Zealand (LINZ). This data is licensed under the Creative Commons Attribution 4.0 International license.
Accuracy: While we source data from reliable New Zealand authorities, we provide the service on an 'as is' basis and do not guarantee that every address returned is 100% accurate, complete, or up-to-date.
Usage Risk: You assume all responsibility for the use of address data within your application, including the validation of physical deliveries or emergency service routing.
Our total liability for any claim arising under these terms shall not exceed the amount paid by you to us in the 12 months preceding the claim, or $100 NZD, whichever is greater.
6. Governing Law
These terms are governed by and construed in accordance with the laws of New Zealand.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the New Zealand courts.
Contact Us
For questions regarding these Terms of Service or to report API abuse, please contact us.
Email: contact@addressbox.co.nz